Archiv · Support

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questions worth answering

Everything you need to get the most out of Archiv — and a direct line if something's still stuck.

The catalog

FILE No. 01 — REMINDERS

Why aren't my reminders showing up?

Open your iPhone's Settings app → Notifications → Archiv, and make sure notifications are allowed. Archiv also needs a due date at least as far out as your reminder lead time — a reminder set for "1 hour before" won't fire on something due in 30 minutes.

You can set a default reminder time per category in Archiv's own Settings tab, or a custom time on any individual item's detail screen.

FILE No. 02 — COLLECTING

How do streaks and rare catches work?

Finishing something on time (before it's overdue) extends your streak. The longer your streak, the better your odds of a Rare, Epic, or Legendary catch. Catching a duplicate creature earns a shard — collect five and spend them for a guaranteed rare catch.

FILE No. 03 — THE WIDGET

How do I add the streak widget?

Long-press an empty area of your Home Screen, tap the + in the corner, search for Archiv, and add the small widget. It updates automatically whenever your streak changes.

FILE No. 04 — YOUR DATA

Is my data backed up anywhere?

Archiv stores everything locally on your device — there's no account and nothing is uploaded. This means your data won't transfer automatically if you switch phones. See our Privacy Policy for the full picture.

FILE No. 05 — STARTING OVER

Can I reset my data?

Yes — in Archiv, go to Settings and scroll to "Reset All Data." This permanently deletes every assignment, event, goal, and collected creature, so use it only if you're sure.

Still filing a report?

Get in touch

Bug, feature idea, or something that just feels off — send it over and we'll take a look.

✉ penguinappledev@gmail.com